dkm accounting's privacy policy

The information contained in this Privacy Policy is provided solely as guidance for visitors of the DKM Accounting website. It does not constitute legal advice, nor does it create any contractual rights between you and DKM Accounting. While every effort has been made to ensure that this policy complies with the Australian Privacy Act 1988 and aligns with the professional standards expected by bodies such as CPA Australia, Chartered Accountants (CA), and the Institute of Public Accountants (IPA), the policy is subject to periodic review and amendment. Use of this website signifies your acceptance of the terms outlined herein. We recommend that you consult independent legal advice if you have any questions or require clarification regarding your rights or our obligations.

Data Collection and Use
 

• Personal Data Collection:
  When voluntarily provided via contact forms, subscription sign-ups, or service inquiries, we collect personal information including names, email addresses, phone numbers, and relevant professional details. We also collect data that may include non-identifiable information such as browsing behaviour, IP addresses, and device information to enhance your experience on our site.

• How We Handle Your Information:
  Your data is processed with the utmost care and by the Australian Privacy Act 1988. We only collect data that is necessary to:

  • Provide and improve our accounting and consulting services.

  • Respond to inquiries and manage client relationships.

  • Distribute newsletters, updates, and service-related information.

  • Conduct internal analysis and site performance evaluations.

• Legal Basis for Processing:
  All data processing is based on your consent and/or the legitimate interests of DKM Accounting, ensuring our actions are lawful, necessary, and proportionate to our service delivery. We commit to processing your data only for the purposes stated at the time of collection.

Data Security and Confidentiality
 

• Security Measures:
  We implement robust technical and organizational safeguards, including encryption, secure servers, regular security assessments, firewalls, and controlled access protocols to protect your data from unauthorised access, loss, or misuse.

• Confidentiality Standards:
  In line with the professional ethical standards expected of CPA, CA, and IPA members, all staff and partners handling your information are bound by strict confidentiality agreements and codes of conduct. We ensure that any internal or external information sharing is done only with entities that provide equivalent data protection measures.

Cookies and Tracking Technologies
 

• Types of Cookies Used:
  Our website utilises various types of cookies and tracking technologies, including:

  • Essential Cookies: Necessary for the proper functioning of the website (e.g., session management and security features).

  • Performance and Analytics Cookies: Used to collect anonymous data regarding how visitors interact with the website, which helps us improve content and user experience.

  • Functionality Cookies: Enable personalized experiences by remembering user preferences.

  • Third-Party Cookies: Occasionally employed for advertising, social media integration, or additional analytics; these are subject to third-party policies.

• Managing Cookies:
  You have the option to manage or disable cookies through your browser settings. Detailed guidance on how to control cookie settings is provided in our Cookie Policy. Note that disabling certain cookies may affect the functionality and performance of our website.

• Tracking and Behavioral Data:
  Beyond cookies, we may utilise web beacons, pixel tags, or similar tracking methods to gather aggregated and anonymized data on website usage. This information is used solely for analytical purposes and to improve user experience without identifying individual users.

Use and Secondary Purposes of Information

• Direct Communication:
  Information provided to us may be used to directly communicate with you regarding service updates, promotional offers, or other relevant information related to our accounting services.

• Aggregated and Anonymised Data:
  We may process your data in aggregated or anonymised forms for statistical analysis, market research, and to improve our operational effectiveness. At no point will this data be used to personally identify you without further explicit consent.

Data Subject Rights

• Access and Correction:
  You have the right to request access to your data held by DKM Accounting and to request corrections or updates if the information is inaccurate or incomplete.

• Deletion and Restriction:
  If you wish to have your data removed from our systems or restrict its use, you may submit a request. Such requests will be processed by our legal obligations and the principles of data minimization.

• Complaints and Further Assistance:
  Should you have concerns about how your data is being handled, you can contact our Data Privacy Officer. 

Data Retention

• Retention Period:
  We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected and in compliance with legal, regulatory, and professional requirements.

• Review and Secure Disposal:
  Regular reviews are conducted to ensure that outdated or unnecessary information is securely disposed of, in line with our retention policies and best practices.
   

Third-Party Disclosures
 

• Service Providers:
  We may share your personal data with trusted third-party service providers (such as hosting services, analytics platforms, and customer support systems) that are contractually obligated to safeguard your data and use it only for specified purposes.

• Legal and Professional Obligations:
  In circumstances where disclosure is required by law, regulation, or professional obligations (including guidelines from CPA, CA, or IPA), we will limit the disclosure strictly to the necessary information and ensure that all appropriate safeguards are in place.
   

Cross-Border Data Transfers
 

• International Data Transfers:
  When transferring data outside of Australia, we implement appropriate safeguards including contractual clauses and technical measures to ensure that your information continues to receive a level of protection that meets or exceeds the standards of the Australian Privacy Act.

• Ensuring Equivalent Protection:
  We periodically review these safeguards to ensure ongoing compliance with both Australian law and international best practices.

Updates and Amendments
 

• Policy Review Cycle:
  This Privacy Policy is reviewed regularly to ensure it remains aligned with current legal obligations, industry standards, and operational practices. Any significant changes will be promptly updated on our website.

• Notification of Changes:
  In the event of substantial modifications to this policy, we will notify you via our website and, where appropriate, via direct communication.
   

Contact Information

For any queries, concerns, or requests regarding your personal data or this Privacy Policy, please contact us via our contact details on the footer.